Troubleshooting: Ableton Live
Option 1:
In Ableton 10 - downloaded for Apple Silicon.
“It appears that the package has not installed the VST entirely. It doesn't show up in any Plug-In component folder and there's no trace of DAACI products except the original installation file.”
Answer:
In Ableton version 10 you need to download and install the Intel version of the plugin regardless of whether your machine is Intel or ARM.
Option 2:
Make sure you have enabled the VST3 scanning in your Ableton Plug-In configuration. Go to your preferences and see that the "Use VST3 Plug-In System Folders" is enabled.
This option is by default disabled.
Troubleshooting: Logic Pro
I can’t see the plugin in Logic?
Please check our getting started guide for using N-Drums in Logic here.
If you still can’t see the plugin the next step is to try restarting your computer as there is a known issue with Logic not displaying the plugin after initial installation on some machines.
I downloaded the program but the plugin does not appear anywhere on my device or DAW.
Troubleshooting: GarageBand
I can’t see the plugin in Garageband?
Please check the guide on using N-Drums in Garageband here.
If you still can’t find the plugin see known issues for Garageband here.
Troubleshooting: Pro Tools
I can’t hear any sound in the instrument version of Natural Drums when using plugin in plugin?
Make sure that the track with N-Drums on is record enabled. This is not necessary for the internal kits but is necessary when using 3rd party plugins within N-Drums.