General
Troubleshooting: General
I can’t hear any sound when I first load Natural Drums
There can be a delay of a few seconds when you first load the plugin in a project whilst it checks the license. This is normal and should only occur once the first time Natural Drums is loaded.
The kit doesn’t change with the snapshot when using a 3rd party plugin in the kit menu
This is the expected behaviour for N-Drums. If you remove the 3rd party plugin the kits you previous had saved to the snapshots will still be there.
Audio export is disabled when using a 3rd party plugin in the kit menu
This is the expected behaviour for N-Drums. To render the audio of a 3rd party plugin, create a new audio track and set your DAW to record the audio output of Natural Drums to that new track.
I don’t hear the sound for one of the drums parts (e.g. cymbal ride or crash)
Natural Drums using the standard general midi mapping for drums, however not all programs or kits built into the various DAWs are mapped this way or include all drum parts. For example, Ableton internal kits do not include a ride bell. If you think a part is missing please click on the “Settings” icon on the left hand side the N-Drums toolbar and check the MIDI routing matches your chosen 3rd party kit.